News:

PPG Newsletter

Stony Patient Group’s first newsletter is now available.  Please visit the practice to collect a copy, or look out for it in some of the shops in Stony Stratford High Street.

Alternatively download it from the Stony Patient Group area of this website.

 

Patient Satisfaction

Over the past 12 months some of you will have received a questionnaire from the government via MORI.  The results of the questionnaire are now available to the public.  For more information please refer to  the “Patient Satisfaction” section of our website. June 2010

 

Dr Regis maternity leave

Dr Regis is now on maternity leave.  During her maternity absence we are delighted to announce that Dr Rani Seehra will be managing Dr Regis’ list. 

 

How do I get an appointment?

Please note:

You can book appointments in advance. 

You do not have to call on the day to book a routine appointment. 

Please ask at reception for the first available appointment. 

Alternatively please ask for a telephone call. 

Please do not ring off frustrated! 

We will offer you something appropriate for your needs.

Please do read more in the appointments section of this website.

Please do make a note of who you are speaking to when you ring the practice (the receptionist will say her name when answering the telephone) and if you have any comments please contact the Assistant Practice Manager, Gill Hulf.

 

Online, Repeat Medications Update

In response to a patient request our website developers have increased the number of possible, regular repeat medications, (for use when ordering repeat medication online) from 20 to 30 items.  We trust you find this useful.  June 2010

 

Telephone System; July 12 2010

The practice would like to apologise to all of our patients for the disruption to our telephones on Monday 12 July. 

We had a massive system failure resulting in the need to replace a key piece of equipment. 

An engineer was contacted as soon as the fault was discovered and arrived at the practice with the replacement part during the morning.

We were operational again by 12 noon however we did still experience some continuing problems and some patients were cut off during telephone calls for which we do apologise.

Thank you all for your patience during this trying time.

 

Staff Changes

Unfortunately Dr Sharon Rocque will be leaving the practice on 13 August 2010.  While we will be sorry to see her go she has been offered a wonderful opportunity at Newport Pagnell Medical Centre and we wish her all the very best.

The practice is currently recruiting for a new GP to join us and we will keep you updated of our progress.  July 2010

Stony Patient Group

Who are we?

The group as the name suggests is made up mainly of patients of the practice with support from medical centre staff.  Our first meeting was held in September 2009.

We have regular, informal meetings to discuss issues affecting both the practice and patients. We now have an agreed set of working objectives.

 

What do we do? 

Our remit is to work with the practice to affect and improve all manner of patient experiences from access to appointments, newsletters, the colour of paint used in the building and so on!  However, our main focus in the coming months is to improve communication.  

 

How can you join?

Our meetings are usually one evening a month although this is open to change.  We would welcome new members so if you have a particular interest in the practice or a skill you feel will benefit the group, please don’t hesitate to contact us. 

 

How can you contact us?

Email: stonypatientgroup@hotmail.com or by leaving a note with Reception.

 

Patient Group Newsletters

Please download our newsletters here:

Spring 2010 Newsletter