News:

FLU APPOINTMENTS

We are now booking seasonal flu vaccinations.

Clinic dates can be found on this website and are displayed in the surgery waiting room.

If you qualify for a vaccination please ask reception for an appointment.  Sept 2010

 

 

PPG Newsletter

Stony Patient Group’s first newsletter is now available.  Please visit the practice to collect a copy, or look out for it in some of the shops in Stony Stratford High Street.

Alternatively download it from the Stony Patient Group area of this website.

 

Patient Satisfaction

Over the past 12 months some of you will have received a questionnaire from the government via MORI.  The results of the questionnaire are now available to the public.  For more information please refer to  the “Patient Satisfaction” section of our website. June 2010

 

Dr Regis maternity leave

Dr Regis is now on maternity leave.  During her maternity absence we are delighted to announce that Dr Rani Seehra will be managing Dr Regis’ list. 

 

How do I get an appointment?

Please note:

You can book appointments in advance. 

You do not have to call on the day to book a routine appointment. 

Please ask at reception for the first available appointment. 

Alternatively please ask for a telephone call. 

Please do not ring off frustrated! 

We will offer you something appropriate for your needs.

Please do read more in the appointments section of this website.

Please do make a note of who you are speaking to when you ring the practice (the receptionist will say her name when answering the telephone) and if you have any comments please contact the Assistant Practice Manager, Gill Hulf.

 

Online, Repeat Medications Update

In response to a patient request our website developers have increased the number of possible, regular repeat medications, (for use when ordering repeat medication online) from 20 to 30 items.  We trust you find this useful.  June 2010

 

 

Staff Changes

Unfortunately Dr Sharon Rocque left the practice on 13 August 2010.  While we are sorry to see her go she has been offered a wonderful opportunity at Newport Pagnell Medical Centre and we wish her all the very best.

The practice is currently recruiting for a new GP to join us and we will keep you updated of our progress.  Sept 2010

Appointments
Home Visits
Test Results
Telephone Advice

Appointments

Appointments may be made by telephoning or by visiting the practice during core surgery hours (08:00-18:30 Monday to Friday). 

 

Booking an appointment with the Doctor

When requesting an appointment you will be asked whether your need is an emergency. If so, you will almost certainly be looked after by the Duty Doctor. 

If your need is not urgent, you will be cared for by your usual Doctor. If you don’t know who your usual Doctor is, the reception team will be happy to advise you.

 

Emergency Appointments

When requesting treatment for an emergency (i.e. you would like to be dealt with on the same day) you will be asked to provide a brief overview of what is wrong with you to the receptionist.  She will pass this information to the Duty Doctor who will then be able to prioritise your care. 

In the first instance, the Duty Doctor will telephone you and together you will agree the best course of action.

 

Routine, non-urgent appointments (bookable in advance)

When requesting a routine, non-urgent appointment the receptionist will   endeavour to accommodate your preference for timescale and timing.  If it is not possible to find an appointment that is suitable for you, she will ask your usual Doctor to telephone you.  All the Doctors have access to  appointments that are not available for the administrative team to  release.  If your usual Doctor needs to see you, s/he will make an appointment available for you.  The receptionist will, of course, discuss this with you at the time of booking. 

In summary, please don’t forget that there is no need to call in day after day asking for an appointment; leave a message for the Doctor and s/he will telephone you. 

 

Home Visits

Home visits are shared by all available GPs.

 

Have your Say

Please do make a note of who you are speaking to when you ring or visit the practice and if you have any comments please contact the Assistant Practice Manager, Gill Hulf.